Computer help & business IT
for Long Neck
Local computer service for homes and businesses, with drop-off appointments in Long Neck and remote or onsite help when appropriate.
Getting your computer ready for drop-off
Describe the problem before scheduling so we can tell you what to bring. A laptop power adapter is useful; a transfer from an old computer to a new one needs both computers and their power adapters.
Visits are by appointment. We share the drop-off address with your appointment details rather than publishing a private home address. If disconnecting the computer or transporting it is difficult, ask about premium pickup and delivery.
Choose the right way to get help
Remote: useful for supported software, account and configuration issues when the computer and connection work.
Drop-off in Long Neck: computer startup problems, virus removal, supported hardware work, data recovery and transfers. We confirm the appointment and what equipment to bring.
Onsite: hands-on network, Wi-Fi and equipment work. Tell us your location in Long Neck so we can confirm availability and travel. Premium pickup and delivery is available to discuss if transporting a computer is difficult.
Business support as well as home computer help
We support Microsoft 365 and email, office networks, employee access, backups and security. For ongoing management, we can discuss a monthly retainer without a long-term contract. Custom AI tools can help with repetitive business tasks; the initial AI consultation is a free one-hour call.
Questions before you get started
Can I stop by without an appointment?
Please arrange an appointment first. That lets us confirm what equipment to bring and send the drop-off details.
Is there a 1st State IT office in Long Neck?
Our service base is Long Neck. Long Neck drop-offs are by appointment. We send the drop-off location with appointment details and confirm travel for onsite work.