Computer help & business IT
for Dagsboro
Help with Mac and PC problems, moving to a new computer, home networks and everyday business technology. Drop-off appointments are at our Long Neck location.
Moving from an old computer to a new one
Bring both computers and their power adapters for a transfer appointment. Tell us which files and applications matter, whether the old computer still runs and whether OneDrive already syncs your files.
Programs do not always move the same way as files. Some need to be downloaded, reinstalled and signed into again, and compatibility or licensing can affect the work. We discuss the plan and costs before you commit rather than promising an identical copy of the old setup.
Choose the right way to get help
Remote: useful for supported software, account and configuration issues when the computer and connection work.
Drop-off in Long Neck: computer startup problems, virus removal, supported hardware work, data recovery and transfers. We confirm the appointment and what equipment to bring.
Onsite: hands-on network, Wi-Fi and equipment work. Tell us your location in Dagsboro so we can confirm availability and travel. Premium pickup and delivery is available to discuss if transporting a computer is difficult.
Business support as well as home computer help
We support Microsoft 365 and email, office networks, employee access, backups and security. For ongoing management, we can discuss a monthly retainer without a long-term contract. Custom AI tools can help with repetitive business tasks; the initial AI consultation is a free one-hour call.
Questions before you get started
What if I cannot disconnect or transport the computer?
Ask about premium pickup and delivery. The service can include disconnecting equipment, bringing it in and reconnecting it after the work. Staff will explain the scope and price.
Is there a 1st State IT office in Dagsboro?
Our service base is Long Neck. This page describes service for Dagsboro customers, not a separate branch office. We send the drop-off location with appointment details and confirm travel for onsite work.