Backups & data recovery
in Sussex County
Yes, we offer data recovery for Mac and PC. We can copy recovered files to another drive or computer, or provide a secure download link.
A dead computer does not always mean lost files
A computer can stop working while its storage drive is still accessible. For a drop-off assessment, we can remove a supported drive and connect it to our tools to see what can be recovered.
Tell us what happened, whether the computer or drive makes unusual noises, and which files matter most. If the drive is physically damaged or cannot be accessed, we may be unable to recover the data. We review the condition before promising an outcome.
Choose where the recovered files go
We can copy recovered files to a new computer or drive, or make them available through a secure download link. Tell us what device you want to use next so we can discuss the handoff and any storage needed.
Data recovery can involve more work than a straightforward transfer. The service may need an additional four-hour block at $100 with your approval. We explain the initial service cost and any proposed extra work before proceeding.
Plan the next backup before you need it
For homes and businesses, we can discuss which files need protection, where backups live and how you would restore them. Business backup planning can include shared files, NAS storage, servers and cloud services.
File syncing and backup are different jobs. We help you understand what your current setup covers and what would happen if a file were deleted, a device failed or an account became unavailable.
Questions before you get started
Can you guarantee recovery?
No. Recovery depends on the drive condition and access to the data. We offer the service and assess what is possible, but cannot promise all files can be recovered.
Do I have to bring the whole computer?
Tell us what equipment you have before your visit. For a computer that has died, a drop-off assessment is usually the starting point; we can advise what to bring.
Related services
Local help across Sussex County
We are based in Long Neck and serve customers in the surrounding communities. Remote, onsite and drop-off options depend on the work needed. Appointments and travel are confirmed before booking.