Computer help & business IT
for Lewes
Help with computer problems, business email, shared files and everyday technology for customers in Lewes. Drop-off work is handled at our Long Neck location by appointment.
When email works on one device but not another
Tell us which device has the problem, whether you can sign in elsewhere and what error you see. The cause may be the account, the application or the device setup; we ask a few questions before deciding what service you need.
We help with Microsoft 365, Outlook, shared mailboxes and email setup on phones and tablets. Remote assistance can be a useful starting point when the device and connection still work. Never send your password or a verification code through the contact form.
Choose the right way to get help
Remote: useful for supported software, account and configuration issues when the computer and connection work.
Drop-off in Long Neck: computer startup problems, virus removal, supported hardware work, data recovery and transfers. We confirm the appointment and what equipment to bring.
Onsite: hands-on network, Wi-Fi and equipment work. Tell us your location in Lewes so we can confirm availability and travel. Premium pickup and delivery is available to discuss if transporting a computer is difficult.
Business support as well as home computer help
We support Microsoft 365 and email, office networks, employee access, backups and security. For ongoing management, we can discuss a monthly retainer without a long-term contract. Custom AI tools can help with repetitive business tasks; the initial AI consultation is a free one-hour call.
Questions before you get started
Do I need to bring my computer in for an email problem?
Not always. We can discuss remote support first. If the issue needs hands-on work, we will explain the drop-off or onsite option.
Is there a 1st State IT office in Lewes?
Our service base is Long Neck. This page describes service for Lewes customers, not a separate branch office. We send the drop-off location with appointment details and confirm travel for onsite work.